A computer restart is required. You must restart this computer before installing SQL Server

Last Year
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BIZAGI STUDIO

Summary

When trying to install Bizagi, and selecting to install SQL Express, the installer displays an error message that prevents the installer from completing: A computer restart is required. You must restart this computer before installing SQL  Server. A computer reboot is done, but the message is displayed again and again. Thus, the installation cannot be completed.

Applies to

Bizagi 10x 

Symptoms

When trying to install Bizagi, and selecting to install SQL Express, the installer displays an error message that prevents the installer from completing: A computer restart is required. You must restart this computer before installing SQL  Server. 

Cause

Bizagi checks for five keys in the registry to evaluate if the system has pending activities before continuing. Sometimes Windows does have pending activities that are 'stuck' and they prevent Bizagi's installer from finishing.

Solution

Review and change the following keys in the registry (to open the registry type regedit in the program search
Then reboot your system and open the installer again.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\
PendingFileRenameOperations
 Key should not exist (if it does, delete)​
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ ​
Component Based Servicing​
 Key should not exist (if it does, delete)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update​

Key should not ex​ist or should have a different value other than RebootPending
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
   It should be empty without any notice to reboot. If there is, delete it.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
   It should be empty without any notice to reboot. If there is, delete it

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Details

Last Modified:Last Year
Last Modified By: JorgeR
Type: ERROR
Level: Beginner
Rated 2 stars based on 6 votes.
Article has been viewed 3.6K times.

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