Steps
The
session duration is configured through several options. Bizagi will
enable the one that is the most restrictive configuration. Ideally all
options should have the same configuration to make sure the correct
time is set.
According
to your business needs, you may choose one of the
following options:

1. Configure Bizagi Session
Time: This
option applies only when your Authentication Type is Bizagi
Autentication. Defines the time in minutes, in which an idle session
expires. Review
the following article in our User Manual for more information http://help.bizagi.com/bpmsuite/en/index.html?bizagi_authentication.htm.
2.
Configure Session State
timeout:
This parameter is configured in your Project’s web.config file. By
default, this value is set to 20 minutes.
Follow the next steps in
order to change this value
2.1
Open the web.config
file
located in the root folder (i.e, C:\Bizagi\Projects\[ProjectName]\WebApplicaton\web.config)
of your web site using the text editor of your choice (i.e, Notepad).
2.2 Locate the sessionState
property and change the value for timeout. This
value is in minutes.
2.3 Save the web.config file and
restart your server.
3.
Configure
application
pool idle timeout: Change the timeout of the worker
process. By default, this value is set to 20 minutes.
In order to
configure the timeout, follow the procedure explained in this article https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc737829(v=ws.10).

1.
Locate the distributable EAR file delivered by Bizagi for your
server.
2.
Open the file using a compressor utility as WinRAR, 7Zip, etc.
3. Locate the web.xml
file in BizAgi-war.war\WEB-INF
folder and open it
using the text editor of your choice.
4. Locate the <session-timeout>
key and change its value to 20
which corresponds to 20 minutes.
5. Save the file and deploy the modified EAR to
your server.
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