Connection error: No connection could be made because the target machine actively refused it

2 Years Ago
JorgeR
BIZAGI STUDIO

Summary

In order to use a collaborative environment for processes, Bizagi Studio has to be installed on the server where the project will be hosted and on each workstation remotely connected. To enable the connection, it is important to guarantee that the ports required by Bizagi are not blocked.

Applies to

Bizagi Studio 10.x and 11.x

Symptoms

When a user tries to open a remote project in Bizagi Studio, system returns the following connection error:

No connection could be made because the target machine actively refused

Cause

Systems do not meet the following technical requirements, necessary to perform the connection through Bizagi Studio.

  • UDP ports 50051, 50052 and 50053 enabled for the initial communication with Bizagi services.
  • TCP port 5679 enabled for sending information.
  • TCP port 5680 enabled in case of projects working on a JEE platform.
  • Specific TCP port enabled, related to the database service (e.g., port 1433 by default for SQL Server, port 1521 by default for Oracle).

Solution

Ask your network administrator to validate the network and firewall options and allow the connections for previously listed ports to guarantee Bizagi's connectivity.

For example, in Windows Firewall you could check the following options:


For more information about Bizagi teamwork collaboration, refer to the following articles in Related Links.


Related Links



Details

Last Modified:2 Years Ago
Last Modified By: CarolinaM
Type: ERROR
Level: Intermediate
Rated 1 star based on 2 votes.
Article has been viewed 3.0K times.

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