Delete all users on Development or Test environments

2 Months Ago



Sometimes hundreds of users need to be created in the development and testing environments for testing purposes, which then need to be manually removed. Now, you can delete multiple users in batch, which share defined parameters. To do so, follow the steps described below:

Applies to


Bizagi 11.2.2   



1. All users with dependencies to any database table such as autholog, currentassignee, entitylog, wfcase, bauserstatisticscase, userbauth, assignationlog, bastakeholderuser, and business entities tables cannot be deleted.

2. An application that allows the use of Rest services must be used to delete users. We recommend using the Google Chrome extension Postman.

3. You must have a Client Id. To generate it go to Bizagi's Work Portal use this link to know how to obtain it. 

What you need to do


1. Enter to the Postman Chrome extension or the desktop application.

2. On the left side of the bar select the verb DELETE

3. On the text field, type the URL with the following structure:
Suppose that the server you are using is called "servername" and the Bizagi project that you want to delete users from is called "project-name", then the URL structure is:

4. Select the Authorization tab and follow these steps:
On the type dropdown list, select OAuth 2.0
On the Add authorization data to drop down menu, select Request Headers.
On the Access Token field, type the client Id generated in Bizagi's Work Portal.

5. Finally,  at the bottom left of the window on the drop-down list select text. Then click Send at the top right of the window.

The message that appears when the operation is succesfully  completed is "Operation successful. Total users deleted: (number of users deleted)".
In the Status field at the bottom right of the window, Postman  returns one of three values:

  • 200 OK: means that the operation was successful
  • 403 FORBIDDEN: Means that the environment is production, then users cannot be deleted.
  • 500INTERNALERROR: Means that during the operation an error occurred


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Last Modified:2 Months Ago
Last Modified By: JorgeP
Level: Intermediate
Rated 3 stars based on 2 votes.
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