the next steps in order to disable making new cases as favorite by
Open the web.config
file (located in C:\Bizagi\Projects\[ProjectName]\WebApplication)
using the text editor of your choice.
Within the <AppSettings>
section, add the following key:
<add key="MarkNewCaseAsFavorite" value="0"
Restart the Scheduler service and the Web Server services and try
again. This should change the behavior.