Summary

Reverse Proxy – Invalid Request

Applies to

Bizagi 11.x

Symptoms

How Bizagi mobile (iOS and Android) works with reverse proxy because we tried to use the Bizagi mobile to connect with a project in production, and Bizagi mobile just shows a white screen after we put the URL from the project.

Also, Bizagi Mobile shows a timeout error after the white screen.

Cause

The problem occurs when the customer has the following problems:

-        The certified is not valid. It must be generated by a Security Company.

-        The Reverse proxy has the incorrect URL  

Solution

The solution is to add the following key in Bizagi's web.config:

<add key="BizagiUrl" value="Public URL" />

Replacing "Public URL" with the URL that is accessible from the internet and which includes HTTPS. After this, proceed to restart the IIS.