LDAP Synchronization is done but it is not complete

Last Year
JorgeR
MANAGEMENT CONSOLE

Summary

Sometimes in JEE projects after completing the synchronization of users from an LDAP Server, the list of users is not complete. This happens when the number of users in the LDAP server is too large and the timeout for the process is reached before completing the task. Thus the JEE Server requires a larger transaction timeout.

Applies to

Bizagi JEE 10.x

Symptoms

The synchronization of users from the LDAP server is complete but the number of synchronized users is not complete.

Cause

The transaction timeout is too small. The synchronization process doesn't have time enough to complete, and the system reaches the timeout before actually finishing.

Solution

You can increase the Transaction timeout of your server. To do so refer to the following links according to your Web Server:

Recommendations

This change is only recommended when the number of user to synchronize is larger than 80, if it's not the case, increasing the transaction timeout could have undesired effects.

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Details

Last Modified:Last Year
Last Modified By: AndresM
Type: ERROR
Level: Advanced
Rated 4 stars based on 1 vote
Article has been viewed 1.1K times.

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