Work portal logo cannot be changed. The new image is not displayed

2 Years Ago
JorgeR
WORK PORTAL

Summary

Bizagi allows you to modify the corporate logo displayed in the Work Portal. Sometimes, the change has no effect and the logo changed is not displayed. This behavior is caused because the user account has not the right privileges on Bizagi folders. 

Applies to

Bizagi 10.x

Symptoms

Bizagi Work Portal displays the default logo even though it has been changed.

Cause

The user account used to start the Application Pool in IIS does not have enough read/write permissions for the Bizagi folders.

Solution

Give enough read/write permissions for the Bizagi folder (usually located in C:\Bizagi\Projects\ProjectName) to the user who starts up the Application Pool.

For more information about how to configure accounts and how to set an identity for an Application Pool, please visit the following link: https://technet.microsoft.com/en-us/library/cc771170(v=ws.10).aspx


Related Links



Details

Last Modified:2 Years Ago
Last Modified By: CarolinaM
Type: ERROR
Level: Beginner
Rated 3 stars based on 1 vote
Article has been viewed 3.2K times.

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