Bizagi login screen loads up incomplete



Summary

When configuring Bizagi Work portal to run on a JEE application server, such as WebSphere, all steps are successful but the Work portal will show an incomplete/blank login screen:

Applies to

Bizagi JEE All versions

Symptoms

Specifically, the Work portal cannot be used given that it does not load up completely.

The browser console does not illustrate on a specific cause, however the JEE application server log may include details about UnsupportedClassVersionError.

Cause

Whenever an unsupported version error shows up, double-check the Java version used to generate your .ear application.

A bad major version stack message may indicate that you are using a higher Java version than that one supported (e.g., using JDK 7 or 8 for a 10.x release).

Solution

Ensure you repeat steps to generate the .ear application by using the JEEConsoleManager.

This time, explicitly set the use of any Java version as supported by Bizagi version.