Disable marking new cases as Favorite by default


When Stakeholders create new cases, these are marked as favorite by default. This article explains how to disable this feature and let users mark the cases they wish as favorites.

Applies to



Follow the next steps in order to disable making new cases as favorite by default:

1. Open the web.config file (located in C:\Bizagi\Projects\[ProjectName]\WebApplication) using the text editor of your choice.

2. Within the <AppSettings> section, add the following key:

<add key="MarkNewCaseAsFavorite" value="0" />

3. Restart the Scheduler service and the Web Server services and try again. This should change the behavior.