Summary

When opening a collaborative project in Bizagi it is possible that the SQL server does not have the TCP/IP protocol enabled. This article explains how to enable the TCP/IP protocol.

Applies to

Bizagi Studio All Versions

Symptoms

When opening a remote Bizagi Studio project the following message appears:

Cause

The database’s TCP/IP protocol is disabled.

Solution

To enable the TCP/IP protocol, follow these steps:

1. Run the SQL Server Configuration Manager.

2. Enable the TCP/IP protocol for your database connection by locating the specific database instanceunder the SQL Server Network Configuration), and right-click on this protocol to select Enable:

3. For the TCP/IP properties, it is recommended that the TCP port is explicitly defined (by default as 1433), so that dynamic ports are not used by the instance:

4. You may want to ensure that the SQL Server Browser service is in a started mode as well:

Considerations

For remote connections, ensure you configure the Allow remote connections to this server property.

This property can be reviewed or activated through the SQL Server Management Studio, and in the database instance properties.
Under the Connections option, ensure that this property is marked:

Changing these settings may require restarting your database service.

The TCP/IP port configuration requires that there is no firewall rule or corporate security software blocking that port used for your database connection.