Summary

When using Bizagi API for SOAP web services (i.e., to start new processes via the createCasesAsString web method), you may send out double-byte character sets (DBCS) such as Japanese, Korean or Chinese.

Any Japanese, Korean or Chinese characters, in all of their syllabaries or alphabets sent via an input XML for the Bizagi SOAP web services, are not correctly interpreted by Bizagi.

Double-byte character sets consider those characters which take up twice as space than those making part of the Latin/occidental alphabet (encoded in 2 bytes). Given that encoding needs to be special for this, you need to explicitly define it differently in your input XML.

Applies to

Bizagi .NET 11.1 version and above.

What you can do?

When building up the XML structure you send out to the Bizagi SOAP web services, ensure you use the encoding supporting DBCS.

For example, for a createCasesAsString, you would use <?xml version="1.0" encoding="utf-16"?>.