Summary This message might occur when a Bizagi database backup is restored. It usually occurs with projects using an Oracle database. Applies to Bizagi 9.1.x, 10.x Oracle Symptoms When a Bizagi database backup is restored, the following error might occur when the Work Portal is executed in the browser: Date Time: 9/13/2012 11:53:56 AM Source: BizAgi.Authentication Message: Custom Authentication Component Exception - ORA-00001: unique constraint (PROD_QVIT_NEWAVATAR_ORCL.BIZAGILOG_PK) violated ORA-06512: at "PROD_QVIT_NEWAVATAR_ORCL.SPBA_WFE_ADD_TO_BIZAGILOG", line 8 ORA-06512: at line 1 Cause When a database export in Oracle is made, sometimes the sequences values are exported incorrectly. Solution In order to fix this error, it’s necessary to execute the attached script on the Bizagi database: