Open SQL Server
Configuration Manager, in the console pane, expand SQL Server
In the console pane, click Protocols for
In the details pane, right-click the disabled protocols and then
click Enable. All protocols (Shared Memory,
Refer to http://help.bizagi.com/bpmsuite/en/sql_server_configuration.htm,
for further configuration in the protocols.
Restart the services of your instance in order to apply the changes.
Retry the download of the selected Process.