Summary Multiple instances of the process entity are created when a process has a parallel gateway after the start event. This results in unwanted behavior and activities with different case number. This article explains how to avoid this scenario using activity actions. Applies to Bizagi 11.2.4 What you need to do When a process has a parallel gateway after the start event, Bizagi needs a rule so the process entities are created properly. This can be done with an activity action that executes a rule that sets an entity value on exit of the start event or on enter of the parallel gateway.