Summary When using Document Templates, it is not allowed to use multi-lines for lists due to a restriction in the library used to parse and generate documents. Applies to Bizagi 10.x and 11.x Symptoms When trying to send an email, the following error appears in the Work Portal. Cause This error is caused when trying to generate lists with multiples lines. That is to say, when adding several lines between the tags [FOREACH] and [END] in the Document Template. Solution To avoid this error, use only one line as shown in the following image Refer to http://help.bizagi.com/bpm-suite/en/index.html?creating_a_flat_text_template.htm for more information.